How to obtain a free Credit Report from TransUnion Canada

Filed in Credit Reports by on December 1, 2012 7 Comments

Canadians can obtain a credit report at no charge from TransUnion. How do I get my credit report for free?  In Canada there in 2 ways:

  1. By Mail/fax
  2. By Phone

Free Canadian Credit Reports and History –  by mail or fax

  1. Download and complete the free Canadian credit bureau request form. For Quebec residents download this form.
  2. photocopy and attach 2 pieces of ID (1 needs to show your address)
  3. Write your Social Insurance Number (SIN) on the form- this is optional, but will help the credit reporting agency in Canada verify your information

Once you have completed the steps above, you can fax the request to 05 527-0401 or send a mail to:

TransUnion Canada
Consumer Relations Centre
P.O. Box 338, LCD 1
Hamilton, Ontario
L8L 7W2

For Quebec Residents only. Mail your completed form to:

CP 1433 Succ. St-Martin
Laval, QC, H7V3P7
Tel (514) 335-0374

Free Canadian Credit Reports and History – by phone

Give TransUnion Canada at one of the following numbers. Be prepared to answer questions about your credit, credit card and loan information. The credit bureau will use this information to verify your identity.

TransUnion Canada
1-877-713-3393 (Quebec Only)

ID Requirements

Acceptable primary identification
One piece of valid, non-expired Canadian Government issued identification must accompany the form. Examples include:

  • Drivers license
  • Canadian Passport
  • Certificate of Indian Status
  • Birth Certificate
  • Permanent Resident card
  • Citizenship and Immigration form
  • Health card
  • Old Age Security card
  • Department of National Defence card
  • Provincial photo ID

Additional pieces of acceptable identification
Examples include:

  • Utility bill indicating current address
  • Credit card statement indicating current address
  • Signed credit card (both sides)
  • CNIB card
  • Social Insurance card
  • T4 slip (current tax year)
  • Notice of Assessments (current tax year)
  • GST/HST Refunds (current tax year)
  • Child Tax Benefits (current tax year)

Together these combined pieces must contain your name, current address, date of birth and signature.

Other useful information

  • Credit report requests can take 5-10 days to process
  • TransUnion also requires both sides of the ID be photocopied.
  • There are 2 credit bureaus in Canada. It is recommended that you request a report from Equifax Canada as well at no additional charge.

Online Credit Report and Score

If you are not interested in waiting for the snail mail (1-2 weeks). You can access your credit report and credit score information instantly online by paying $14.95 Canadian, for a comprehensive online credit profile. Simply fill out the Canadian TransUnion Credit Monitoring Unlimited Order Form and gain instant access to your report which you can print out for your files.

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About the Author ()

Pat Drummond is the author of Credit Reports Canada and considered by many to be one of the leading experts on productivity and simplicity in relation to financial planning. He started this online credit score & reporting site to chronicle and share what he’s learned in over 20 years of counseling families and individuals on debt management, obtaining loans and improving credit scores.

Comments (7)

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  1. Gerald M Oakley says:

    Can you send me a form by mail ?.
    [moderator edit]

    Gerald, you can download the free credit report form here:

  2. Cherisse says:

    The “free canadian credit bureau request form” link above for transunion Canada is a broken link. Is there another place I can get this form?

  3. Mario D. Garcia says:

    If request to obtain my Free Credit report will be sent by fax, do I have to attach copy of valid Gov’t issued ID ( eg. Drivers License) or providing SIN will be sufficient?

    Have tired to fax request to Equifax Fax#514-355-8502, doesn’t go. is this # changed?

    • Pat Drummond says:

      You will need to provide proof of ID in order to obtain your credit report. What you can do is call the bureau to request by phone.

  4. Hello I’m trying to upload the fill for Quebec residents to request for my free credit score but the link is broken so is the other province form. None are working.

    Can I simply write a request on a paper date and sign it even put my S.I.N. on it and mail it to the mailing address?


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